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Conditions of Hire 2008
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Bookings are accepted on the following conditions:
- The letting of a Property through Wight Locations (the ‘Property’) for any period (the ‘Tenancy’) shall be between the owner of the Property (the ‘Owner’) and the person(s) named on the booking form (the ‘Tenant’) such expression to include any other person occupying the Property with the Tenant. Wight Locations (the ‘Agent’) act only as agents for the Owners of the Property. For the purpose of this document the singular shall include the plural and vice versa and one gender shall include any other gender.
- The booking agreement incorporating these terms and conditions constitutes a contract of Tenancy between the Owner and the Tenant. The Tenant acknowledges that the Agent acts in regard to this booking agreement in all respects as an Agent on behalf of the Owner that that the Agent undertakes no liability to the Tenant under this booking agreement.
- The contract of Tenancy shall be deemed to be made when the Agent sends a booking confirmation to the Tenant.
- All bookings are deemed provisional until the contract is made by the receipt of a signed booking agreement together with a deposit payment as stated on the booking agreement. Bookings made 6 weeks or less before arrival are not binding unless all payments due are made in full (that is the rent, the security deposit & booking fee). Booking agreements must be returned to the Agent within 7 days from receipt.
- The property is let to the Tenant for the sole purpose of use as holiday accommodation. The Tenant acknowledges that the Tenancy granted under the booking agreement is not an assured Tenancy and that no statutory periodic Tenancy will arise upon the end of the term.
- The Tenant signing the booking agreement must be a member of the party occupying the property and over 21 years of age.
- A non-refundable booking fee of £25 is payable on all bookings.
- If a Tenant wishes to change any details of the booking after the booking has been confirmed and such changes are agreed in writing by the Agent, an administrative fee of £40 will be payable by the Tenant.
- The Tenant shall pay the security deposit, as shown on the booking agreement, not later than 6 weeks before the check in date. The deposit shall be used as security for:
- any damage caused to the property or its contents by the Tenant or a member of his party or any visitor during his stay.
- the reasonable cost of cleaning the property and/or its contents if the Tenant leaves the property in an unsatisfactory condition on departure.
- payment of any outstanding amounts which are due or become payable under this booking agreement.
- the return of all keys to the property by the Tenant on the check out date (the loss of such keys will incur a penalty of £50 and damage to any key or key tag will incur a penalty of £25).
- The Tenant authorises the Agent to deduct from the deposit any amounts for which the Tenant may be liable under this booking agreement and not otherwise have paid.
- Subject to any deductions above, the Agent shall refund the security deposit to the Tenant within 14 days of the check out date. No interest will be payable on any deposit.
- Any balances outstanding under this booking agreement must be settled no later than 6 weeks before the check in date. If the Tenant pays less than 6 weeks prior to arrival, an administration fee of £25 will be payable.
- If the Tenant pays any amount payable by credit card, an administrative fee of £5 will be payable by the Tenant.
- Unless otherwise stated in the booking agreement, the rent includes any gas or electricity consumed at the property in the ordinary course during the Tenancy.
- The Tenant shall be responsible for the costs of any telephone calls made from any telephone at the property during the Tenancy.
- The property shall be made available to the Tenant at check in time in a clean and tidy condition and, as far as reasonably possible, with all contents in proper working order. In the event that this is not the case or the Tenant has any other concerns about the condition of the property or its contents, the Tenant should immediately notify the Agent but in any event within 48 hours of the check in date. Where the Tenant reports any defect or failure in the Property or its contents, the Agent shall contact the Owner to arrange for prompt repairs where necessary.
- The check in time and check out time are as stated in the booking agreement. Keys for a property will not be available before the check in time unless by prior agreement in writing by the Agent. In the event that the Tenant, or any member of his party, does not vacate the property by the check out time, the Tenant shall be liable for an amount equal to an additional day’s rent or the sum of £50 (whichever is the greater). The property must be left in the same clean and tidy condition upon the Tenant vacating the Property, ordinary wear and tear excepted.
- The Tenant must not allow or permit any persons to occupy the property other than himself and members of his party. The Tenant must also ensure that the number of persons occupying the property does not exceed the number specified in the booking agreement.
- The Tenant shall not cause, or permit any of his party or any visitor to cause, a nuisance to occupants of adjoining properties.
- A breach of clause 18 or 19 will constitute a serious breach of the booking agreement and the Owner will be entitled to immediately terminate this booking and require the Tenant and his party to vacate the property without refund of the rent paid by the Tenant.
- The Tenant must permit the Owner and the Agent to enter the property at all reasonable times during the Tenancy, with or without workman and equipment, upon 24 hours notice (save in the case of emergency) to inspect the property and its contents and/or to carry out any repairs or maintenance as may be reasonably necessary during the term.
- Pets are not allowed at or in the property unless agreed in the booking agreement. At properties allowing pets, a maximum of 2 pets will be permitted and they must be kept out of all bedrooms and off all furniture. The Tenant will be liable for all damage caused to the property and its contents by such pets. The Tenant must clean up and remove all waste and other traces of such pets from the property (including the garden) prior to departure. The Tenant acknowledges that even if a property is let as ‘no pets allowed’, this does not necessarily mean that the property has never been occupied by pets.
- Smoking is not allowed at the property, unless specified in the property description.
- The Tenant must ensure that vehicles parked by him or any member of his party or any visitor at or near the property do not cause an obstruction or a danger to any third party. All vehicles are parked at the property are done so at ‘Owner’s risk’.
- No bed linen, cot linen, towels or tea towels are provided at the property unless specified in the property description. Where linen and/or towels are provided or hired through the Agent, the Tenant will be liable for any loss or damage to such linen and/or towels.
- Any articles left at the property by the Tenant may be forwarded upon request subject to an administrative fee of £5 plus the relevant postage. Any items left at the property and not claimed within 28 days will be disposed of by the Agent (on behalf of the Owner) at its discretion.
- During the Tenancy, the Tenant shall be responsible for all damage, breakages or other harm to the property or its contents caused by the willful default or by the negligence of the Tenant or a member of his party or any visitor. The Tenant must also ensure that all doors and windows of the Property are securely locked at any time the Property is unoccupied during the Tenancy (including upon vacting the Property at the end of the Tenancy).
- The Tenant is liable for arranging his own insurance to cover himself and his party against death, injury or damage, loss or harm to any of their belongings brought onto the Property. Neither the property Owner nor the Agent shall be held responsible for any accident, loss or damage which may be sustained by the Tenant, or a member of the party or visitor to the property, however caused. Neither the Owner nor the Agent will accept liability arising from the use of a swimming pool or the proximity of the property to water.
- The Agent, acting as Agents, are responsible to their clients for the collection of rental only and no claims regarding the accommodation will be accepted by the Agents.
- A holiday booking is a legally binding contract and in the event of cancellation, the Tenant is liable for any cancellation charges that apply (shown below). If the Tenant wishes to cancel a booking after a booking confirmation has been issued, he must give written notice of cancellation to the Agent.
Number of days between cancellation and check in date |
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Cancellation charge |
more than 90 days |
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Booking fee plus an administration charge of £50 |
61 - 90 days |
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Booking fee plus 35% of the rental plus an administration charge of £50 |
31 - 60 days |
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Booking fee plus 65% of the rental plus an administration charge of £50 |
less than 31 days |
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Booking fee plus 100% of the rental |
- If the Owner, for a reason beyond his control, cancels the booking after a booking confirmation has been issued, all rents and charges paid in respect of that booking will be refunded but neither the Owner nor the Agent will have any further liability to the Tenant on any basis.
All charges mentioned in this document are inclusive of VAT where applicable.
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