Mark (the MD) has a saying and that is 'people do business with people'. Despite our range of marketing and our strong web presence ultimately we know our guests want to speak with us - about the holiday cottage they are booking, about the local area or about how good the beer is in the local pub. The same also applies to our owners and also the suppliers who support us across the Island.
So to help 'put a face to a name' we thought we should let you know who we are! (actually faces to follow when they allow us to get the camera out!)
Rachel C - Sales & Customer Services - Rachel has been with the company for over 10 years, knows exactly how to look after our guests and has a smile for everyone. Having been with us for so long she knows all of our properties and is keen to make sure we meet the expectations of all of our guests, whatever their budget.
Rachael F - Customer Services Coordinator - a fluent French speaker, Rachael ran her own holiday cottage business in St Barts and goodness knows why she is back on our Island however their loss is our gain
Chris T - Office Manager - ex-Logistics Manager for On-Deck yacht charterers in Antigua, he also returned to the Island and coordinates our sales and marketing in his wide array of colourful polo shirts.
Teressa P - Sales & Customer Services - a recent addition to our growing team Teressa travelled the world in her early career but more recently spent 4 years helping EFL bring language students to the Island, accommodate them and look after them during their time on the Island. Phew!
Jade H - our newest recruit of January 2016, joins us as Customer Services and Administration Assistant. With a Geography Degree (she knows where the office is) and qualifications in Tourism and Business (watch out Mark) Jade also joins us with useful experience from the Hotel and Hospitality sector here on the Island. She has an easy smile and is super keen on delighting customers and so should become a firm favourite with our guests.
Donna D - Marketing Specialist - as a Marketing Manager at Decca Records Donna worked with many divas in her time. She now just has to deal with the boss (which she says is often worse!)
Mark C - Managing Director - Publishing, Marketing, Manufacturing, Consulting and now the holiday cottage industry. If asked he would say that this is his favourite market to be in and with his passion for service excellence he is keen to keep us all at the top of our game. Mark is currently Chairman of Cottageline, a board Director and founder member of Lovecottages.co.uk and sits on the Island's Tourism Advisory Board. He has little time for much else other than his family (and the odd ski trip).
Kate C - Operations & Finance Director - a maths specialist, ex-teacher, accountant and private client specialist in personal tax, Kate keeps us all in line and makes sure we have the budget to keep investing in the services we offer to our owners and guests alike.